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Nationwide Courier Company Creates National Call Center
January 4, 2005, Atlanta, GA — A1Express.com, a leading provider of nationwide same day courier services and distribution solutions, today announced that it has created a national call center to better service new and existing customers.
A1Express.com provides customers across the United States with same day transportation courier services. Whether the package travels within the city or across the country, A1Express.com has the resources and technology to handle same day transportation needs, With a continued focus on expansion of services, A1Express.com recently announced extended transportation abilities including intra-city bicycle messengers, fleets of drivers, warehousing and full transportation management solutions. This expansion created a need for larger, more centralized call center to handle additional customers.
The new call center will provide customers with minimal waiting times and maximum personal contact. Customers will be routed to agents with particular skills to improve customer service and decrease the time of the phone call.
"The national call center, based at our corporate headquarters in Atlanta, Georgia, is a sign of our aggressive focus on customer service, repeat business and high on-time delivery percentages," said Mark McCurry President, A1Express.com. "It will allow us to take orders faster, work with our delivery partners more efficiently and develop better relationships with our customers."
In addition to the expanded call center personnel, available by call (877) 219-7737, all quotes, orders and tracking can continue to be placed through the online order entry system found at www.1-800courier.com.
About A1Express.com
A1Express.com Delivery Service, Inc. is the recognized leading provider of same-day courier and distribution services across the country. From headquarters in midtown Atlanta, A1Express.com Delivery Service, Inc. manages the same-day transportation, distribution and logistics for a rapidly expanding list of Fortune 500 companies. For additional information, please visit www.1-800courier.com or call (877) 219-7737.
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